Shipping policy

We offer several shipping options to meet your needs:

• Standard Delivery: 3-5 business days
• Express Delivery: 1-2 business days
• Same Day Delivery: Available in select areas 
• Free Shipping: Orders above 200 AED
• Standard Shipping: Orders below 200 AED – 10 AED delivery fee

Order processing typically takes 1-2 business days:

• Orders placed before 2 PM are processed same day
• Orders placed after 2 PM are processed next business day
• Weekend orders are processed on Monday
• Holiday orders may have extended processing times
• Remote areas may have extended delivery times.

Stay informed about your delivery:

• You'll receive a tracking number via email
• Track your package in real-time on our website
• SMS notifications for delivery updates
• Email confirmations at each stage

To ensure smooth delivery:

• Provide accurate and complete delivery address
• Include contact phone number for delivery coordination
• Specify any special delivery instructions
• Ensure someone is available to receive the package

If delivery is unsuccessful:

• We'll attempt delivery 3 times
• You'll receive notifications about failed attempts
• Package will be held at local post office for pickup
• Contact us to reschedule deliveryInternational Shipping

We handle your orders with care:

• Fragile items are specially packaged
• Temperature-sensitive items are climate-controlled
• Signature required for high-value orders
• Insurance included for all shipmentsContact Information

For delivery-related questions:

Email: info@mojperfumes.com
Phone: +971 50 477 9141
Website: www.mojperfumes.com

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Legal Basis for Processing

We process your personal data based on various legal grounds, including your consent, performance of a contract, compliance with legal obligations, protection of vital interests, performance of tasks in the public interest, and legitimate interests pursued by us or third parties.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authorities within 72 hours and inform affected individuals without undue delay, providing details about the breach and steps taken to address it.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@mojperfumes.com or write to us at our registered office address. We will respond to your inquiries within 30 days of receipt.