Frequently Asked Questions

MOJ Perfumes creates its own fragrances. Our range of 250+ scents includes original MOJ compositions and our Inspired Collections, where our perfumers create interpretations of popular designer scent profiles under the MOJ name. Every bottle is a MOJ product, made to our own formula and quality standards. We do not sell designer brand stock, and we do not sell counterfeits of any brand.

An inspired fragrance follows the character and note structure of a well-known scent, recreated as an independent composition. When you buy from our Inspired Collections, you get a MOJ bottle with a MOJ label and a MOJ formula that captures a familiar scent direction at a fraction of the designer price. It is not the designer product and we never present it as one.

Because you are paying for fragrance, not for brand licensing, designer marketing budgets or mall-boutique rent. We make our own perfumes, sell them through our own stores and website, and keep the cost structure lean. That is how our prices start from AED 26.

Longevity depends on concentration, skin chemistry and climate.

In Gulf heat fragrances project more but burn off faster, so most of our UAE customers get the best value from higher concentrations. If you are unsure which concentration a fragrance is, message us and we will tell you.

An unopened bottle stored properly typically stays good for 3 to 5 years, often longer. Heat, direct sunlight and humidity are what degrade a fragrance, and all three are in generous supply in the UAE, so storage matters more here than in cooler markets. See the storage question below.

Yes. MOJ has 10 stores across the UAE with testers available for every fragrance on the shelf. Find your nearest branch on our store locator, or order online and test at home; unopened items can be returned under our policy below.

We deliver across all seven emirates of the UAE. We do not currently offer international shipping from the UAE store; customers in Oman can order from our Oman website.

Orders are delivered within 2 to 7 working days, depending on your location.

Delivery costs AED 10, and it is free on orders over AED 200. Full details are in our shipping policy.

Yes, cash on delivery is available across the UAE.

You can check your order status online through your account on our website. You can also email us at info@mojperfumes.com with your order number and we will send you an update.

Yes, you can cancel your order any time before it ships. Contact us with your order number and we will handle it. Pre-orders can be cancelled for a full refund up to three days before the scheduled shipping date.

Contact us within 10 days of delivery with your order number and photos of the item and packaging. We will replace it or refund you in full. Damage in transit is on us, not on you.

We accept Visa, Mastercard, Apple Pay, Tamara and cash on delivery.

Yes. Payments are processed through an encrypted, PCI-compliant payment gateway and we never store your full card details on our servers.

Unopened items in their original sealed packaging can be returned within 10 days of delivery. Contact us with your order number to start a return. Opened or used perfumes cannot be returned or exchanged for hygiene and product-safety reasons, which is standard across the fragrance industry. Full terms are in our return and refund policy.

Once your return is received and confirmed, we initiate the refund to your original payment method. It usually reaches your account within 10 working days, as bank processing takes 2 to 10 working days depending on your card issuer.

Apply to clean, moisturized skin straight after a shower, focusing on pulse points, and do not rub your wrists together since friction breaks down the top notes. A light unscented moisturizer underneath gives the oils something to grip. Spraying clothes extends wear too, though test dark or delicate fabrics first as some concentrated fragrances can stain.

Cool, dark and dry: a bedroom drawer or cupboard in its original box is ideal. Avoid the bathroom, where humidity and temperature swings degrade the juice, and never leave a bottle in your car. A parked car interior in a UAE summer can exceed 60°C, which can ruin a fragrance in a single afternoon.

We do not offer gift wrapping, but we do offer ready-made gift hampers. Ask in store or message us and we will help you put one together for any occasion.

Yes, we take wholesale and bulk orders, priced and arranged based on your requirements. Email info@mojperfumes.com or WhatsApp +971 50 477 9141 with what you need and we will send you a quote.

WhatsApp or call +971 50 477 9141, or email info@mojperfumes.com. Customer support is available 10 AM to 7 PM. You can also visit any of our stores across the UAE and speak to the team in person.